The Use Case
With the Sparkassen-Skill for Google Home, banking is now also possible via voice control.
The challenge
How can banking be presented in modern application scenarios? And how can savings banks benefit from technological developments such as the increasing use of voice control by Siri, Alexa and Google.
The solution
Voice control is enjoying increasing popularity - whether on the road via smartphone or at home via smart home devices. So it is only logical that the savings banks are making banking possible via Google Home devices as a first step.
In one sentence
Features
Scope of functions
Account balance query
Query overall financial status
Receipts and debits
Notification of inboxes in the ePostbox
Information about the total depot value
Security
Protected access: Login via online banking and protection via voice PIN
Secure data transmission and safekeeping via encrypted communication
Only the information that is absolutely necessary to perform an action correctly is spoken aloud